Lost Pump Connection

If you have suddenly lost pump connections,

The first thing to do is to carefully check the wiring. It's amazing how many of our communication problems in the end turn out to be a wire or plug related issue and not a pump or SyringePumpPro issue. Look for physical damage to the cables and to the connector/cables. Unplug and replug each pump.

Second close SyringePumpPro and then restart it again, open the serial port/network - select Discover all pumps from the menu. It should find the pump.

Alternatively, if you know the pump number you can query it or send commands to it using its address in the command window.

If you become desperate enough you can reset the pumps and start setting everything up again. But we would recommend against it. Something has changed and you need to find it.

Run through our Connection Check List